Desktop Support Engineer - Apple Mac -Thriving Global Company!

London - London

£35,000 - £35,000   10% Bonus

Desktop Support Engineer - Apple Mac - London Thriving Global Fintech Company!

Our 'super cool' fintech client is looking for a charismatic, bright, and ambitious Mac focused desktop engineer.

This is a sociable, fast-paced and dynamic organisation, looking for an individual with excellent communication skills, both written and verbal, and a superb ability to interact with people face to face.

You will be working in a Mac-based environment, therefore excellent knowledge of Mac desktop is essential.

Key facts:

  • 150+ people employed in London office and provide remote overflow support for New York and Amsterdam offices
  • Support a Mac-based environment
  • You will be reporting to the End user support team leader

Your role will involve taking care of the London office by supporting 150+ desktop users and providing the first- and second-line support for their internal desktop queries. We are looking for someone who is personable, proactive and a dynamo in the office.

Skills and Experience:

In addition to outstanding client facing skills experience should include:

  • 3 years' experience working in a similar role
  • Apple mac and associated apps
  • Familiar with office IT equipment
  • All versions of Microsoft Office
  • G Suite
  • Basic knowledge of JAMF
  • Experience working with ticketing system akin to JIRA
  • Troubleshooting 1st line networks experience
  • Proactive

Desired Skills and Experience:

  • AWS workspace exposure
  • Windows 10 setup and management experience
  • SSO/SAML solutions exposure
  • IT Asset Management tool exposure
  • Experience with project delivery
  • End Point security tools experience
  • Excellent team worker
  • Effective independent working and time management skills
  • Interested in payment, financial services technology or FX industry


  • 10% Bonus
  • 25 days annual leave
  • Day off on your birthday
  • Contributory pension scheme
  • Bupa Private healthcare (Including dental and optical cover)
  • Life Assurance
  • Health insurance
  • Charity volunteer days
  • Free eye tests
  • Flexible culture
  • Social gaming (X-Box)
  • Career development program
  • No dress code
  • EMI share scheme
  • Recognition awards
  • Recruitment referral bonus
  • Cycle to work
  • Regular social events (including annual Sports Day, Halloween & Christmas Parties)

Desktop Support Engineer - Apple Mac - London Thriving Global Fintech Company!

Mac OS Support

Updated: Wed Feb 12 2020 10:19:50 GMT+0000 (Coordinated Universal Time)