IT Service Manager | Man & Supplier Manager | Corby, Northants

Corby - Midlands

£45,000 - £50,000   

IT Service Manager | Man & Supplier Manager | Corby, Northants

An exciting new IT Manager role has been created for a global manufacturing giant that is growing its Northants base. Our client is looking for a strong-willed candidate to provide leadership and enforce policy consistency across the UK's IT function. Whilst you will mainly be based at the HQ in Corby, there will also be some travel to the company's base in Hemel Hempstead.

The company has around 80 staff based in the UK across two sites, with around 3,000 globally. You will also be responsible for 1-2 direct reports.

Main responsibilities:

  • Definition and leadership of local IT service.
  • Manage a team of 1-2 direct reports
  • Managed the future migration to Office365
  • New start onboarding/offboarding and collaboration for best practice from other European sites
  • It would be advantageous to have PowerBI and/or SQL as the business is consolidating their reporting to PowerBI
  • Develop a business case for IT investments to drive future business improvements.
  • Recommend improvement opportunities regarding existing IT processes.
  • Review and management of 3rdparty service agreements.
  • Plan annual capex budget for UK Healthcare and Retail environments.
  • Management, leadership and appraisal of UK IT staff to direct and develop operations.
  • Provide hands on support and incident management for efficient service operations.
  • Provide IT training for internal stakeholders to enable daily business use of technology.
  • Adopt and implement central applications to support global operational requirements.
  • Monitor user backup operations to ensure successful operation and data protection.
  • Management & responsibility for local telephony infrastructure.

Job requirements, complexity, and challenges:

  • Minimum 3 years in an IT support environment.
  • An understanding of data protection and security principles
  • Flexibility for travel when required
  • Ability to think broader than pure technology and how technology can influence business processes.
  • Conformity to the ISO27001 accreditation regarding data protection and security.
  • Full responsibility for analysis, design and implementation of identified solutions.

This is a fantastic opportunity to join a growing team and will provide the perfect opportunity for autonomy and to really make the role your own. You can expect the following:


  • Flexi time working scheme
  • 30-5 - 40-hour week but can flex these
  • 23 days holiday, rising by 2 after 2 years
  • Private health and life insurance after six months
  • Medical cashback scheme after 6 months for opticians & dental

IT Manager | Man & Supplier Manager | Corby, Northants

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Updated: Mon Mar 09 2020 16:09:56 GMT+0000 (Coordinated Universal Time)