Head of Projects | CRM, SaaS | Software House

London - London

£55,000 - £60,000   

Head of Projects | CRM, SaaS | Software House |£55,000 - £60,000

Our client is looking for an experience Head of Projects / Programme Manager to provide leadership to the group's Project and Account management teams from their London HQ.

You will need to work collaboratively with teams across the organisation to ensure delivery of all new implementation projects as well as smaller development projects. The Delivery Programme Manager will need to manage multiple workstreams and relationships as well as undertaking a senior client facing role.


  • Lead the development and maintenance of the Programme delivery plan.
  • To establish and maintain systems for monitoring the performance and effectiveness of programme delivery
  • Lead a team of Project and Account Managers to ensure agreed targets and objectives are met
  • To be an escalation point for clients throughout the project lifecycle
  • Provide wider leadership of project management activity throughout the organisation
  • Work closely with internal and external stakeholders to ensure objectives are set, monitored and meet
  • Maintain high quality support and relationships both internally and externally

Person Specifications

  • Project and Programme experience with a demonstrable knowledge of techniques for planning, monitoring, and controlling programmes
  • Excellent business communication and presentation skills
  • Highly analytical and logical approach to work
  • Understanding of IT programmes of work
  • Understanding of stakeholder engagement and relationship management
  • Proven self-starter and ability to show initiative


  • Understanding of the NfP or Third sector
  • Programme and Project management qualifications

As an established London software house working in the membership marketplace, you would join a fantastic team with a great culture, and in a fantastic location!

Head of Projects | CRM, SaaS | Software House

Project management CRM SaaS

Updated: Thu Sep 03 2020 16:52:09 GMT+0000 (Coordinated Universal Time)